I just couldnt beleive it I could still cut things but I had to go back to guessing if the cut would be correct (thanks alot girls) well any way I went to me lss to mabye get me another one when one of the girls said why don't you call Fiskers first and I did and you know what, those sweet people at Fiskers took all my info told me to take a picture and email it to them and low and behold they sent me another trimmer I love love love Fiskers and will not buy another trimmer that dose not have their name on it, I love this trimmer and would not trade it for the world, well I guess my story is saying Fiskers has a great costumer service department and they can have my business any day.well thats enough for tonight see you all tomorrow I have a lot to tell you